Rate issue for Endicia

Incident Report for NRG Software

Resolved

Endicia has applied a fix to remove UPS services from rate requests.

Posted Mar 10, 2020 - 19:53 UTC

Update

We still see issues this am and continue to monitor. Endicia is supposed to be applying a fix.

Posted Mar 10, 2020 - 10:27 UTC

Identified

Endicia has acknowledged the issue and is working to resolve.

Posted Mar 09, 2020 - 18:44 UTC

Investigating

Rate responses from Endicia are including UPS rates as of this morning. We have submitted a ticket with Endicia so they get this fixed ASAP.

Posted Mar 09, 2020 - 16:44 UTC

This incident affected: Carrier Integrations (Endicia APIs).