UPS Rating and Shipping

Incident Report for NRG Software

Resolved

This incident has been resolved.

Posted Nov 29, 2023 - 18:54 UTC

Monitoring

UPS reports that the issue is resolved. We will continue to monitor.

Posted Nov 29, 2023 - 18:40 UTC

Identified

UPS reports "network issues in progress" on their API monitoring page. https://www.ups.com/api-status?loc=en_US

Posted Nov 29, 2023 - 18:24 UTC

Investigating

Customers are reporting error #120001 XML Shipping System is unavailable, please try again later. UPS servers look to be having issues.

Posted Nov 29, 2023 - 18:20 UTC

This incident affected: Carrier Integrations (UPS APIs).