UPS Rating and Shipping

Incident Report for NRG Software

Resolved

This incident has been resolved.
Posted Nov 29, 2023 - 18:54 UTC

Monitoring

UPS reports that the issue is resolved. We will continue to monitor.
Posted Nov 29, 2023 - 18:40 UTC

Identified

UPS reports "network issues in progress" on their API monitoring page. https://www.ups.com/api-status?loc=en_US
Posted Nov 29, 2023 - 18:24 UTC

Investigating

Customers are reporting error #120001 XML Shipping System is unavailable, please try again later. UPS servers look to be having issues.
Posted Nov 29, 2023 - 18:20 UTC
This incident affected: Carrier Integrations (UPS APIs).
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